How to Answer the Phone at the Office?

I must be gettin old, I remember calling and talking to a real person as opposed to hangin on forever and pushing numbers till talkin to a real person, then I get put on hold till I can talk to a flamin nincompoop, the other thing I miss is the guys that would run out at the gas station and put the gas in the tank for you. And even wash your windshield. Thanks to G, junior, gas is sky hi and I have to fill er up myself.